How our support process works

We run a clear staged process so you know exactly what happens next from your first call through to submission and follow-up planning.

Deadline-aware process

Descriptor-first drafting

Fixed-fee scope agreed upfront

Step 1

Triage and stage check

We confirm whether you are at new claim, MR, or tribunal stage and identify key deadlines.

Typical output: stage plan, required documents, and urgent actions.

Step 2

Evidence and drafting

We structure your documents around descriptors and draft clearer case wording.

Typical output: draft wording, evidence map, and submission checklist.

Step 3

Submission support

We help final checks, timelines, and next-stage preparation.

Typical output: final review, handover notes, and contingency path.

What you should prepare before your first call

  • Recent decision letters or review notices (if available)
  • Existing medical or care evidence you already hold
  • A brief timeline of your condition and day-to-day impact
  • Any deadlines from DWP or HMCTS correspondence

Choose your pathway

You can jump directly to your stage page, then book the right package.

Related support pathways